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Xact Specialist Support Services

Xact Specialist Support Services

All of the Xact specialist support services are now available on their new Mercury Platform

Health & Safety

With Health & Safety now becoming a key risk for Golf clubs our partners Xact provide a comprehensive service

External Competent Person service

Xact will act as your Clubs health & safety external competent person. They will:

Complete and Provide:

  • Various General Policy Statements
  • All Risk Assessments within the Club, Kitchen, Pro-shop, Course, Green keeping & Maintenance Area
  • Control Actions are advised to Responsible Person within that area of the club
  • Risk Profile and Plan are agreed with all of the Responsible Person(s)
  • Regular audits of progress towards full compliance.
  • Attendance at your Club in the event of any serious accident or incident.
  • Liaison with local authorities on any issues on inspections.
  • Provide an indemnity for costs arising out of a health & safety prosecution

H&S Employee Training

Xact will provide your club with a low cost e-learning platform available to all employees across the whole range your activities:

Courses Available

  • Golf Clubhouse – Administration Activities
  • Golf Clubhouse – Cleaning Activities
  • Golf Clubhouse – Event Management
  • Golf Clubhouse – Hospitality
  • Golf Clubhouse – Kitchen and Catering
  • Greenkeeping Safety Essentials
  • Golf Professional Safety Essentials
  • Golf Pro Shop Retail Safety Essentials
  • Introduction to Health & Safety
  • Managing Health & Safety
  • Risk Assessment Essentials
  • Fire Safety Essentials
  • Fire Marshal & Warden Safety Essentials
  • Food Safety Essentials
  • Asbestos Awareness
  • Legionella Awareness
  • Electrical Safety Awareness
  • Contractors Safety Procedures
  • First Aid Awareness
  • CPR Awareness
  • Manual Handling Essentials
  • Hazardous Substances (COSHH)
  • Slips, Trips and Falls
  • DSE – Display Screen Equipment
  • Lone Working Essentials
  • Driving at Work Essentials
  • Working at Heights
  • Noise at Work
  • PPE – Personal Protective Equipment
  • Home Working Essentials
  • Stress at Work
  • Vibration at Work

Human Resources and Employment Law Compliance Services

With the employment landscape constantly changing. We work closely with our specialist service providers The Xact Group to provide a range of support in the key risk area of HR and Employment Law:

Xact will act as the clubs external HR department providing:

  • Contracts of employment
  • Employee handbooks
  • Job descriptions
  • A named advisor – your external HR manager
  • Help and assistance in dealing with detailed issues relating to the employment of your staff including grievance, disciplinary, absence, TUPE, redundancy and termination
  • All advice in writing
  • 24/7 cover
  • An indemnity for costs and awards arising out of an employment tribunal

Clubs receive a substantial discount on the Xact published prices for all services.

Please click on the following link to access the Xact microsite for further information on the range of services available to our affiliated clubs:

them a call on 0330 3322636 or e-mail